Your Grand Rapids Roofing Contractor Discusses the Importance of Good Communication
It’s no secret that going through the process of hiring a Grand Rapids roofing contractor to have a new roof installed is something homeowners don’t often look forward to. However, the team at Sherriff-Goslin wants to make it a smoother, more informed process by helping to lay out costs, available features and options, lifespan, and warranty and guarantee information. Our focus on conscientious customer service and communication has helped solidify our reputation as the leading roofing contractor in Grand Rapids. In this post, we will look at some of the ways you can establish and uphold an open line of communication with your roofer.
Make sure to get a signed contract. While this may seem like a no-brainer, there are roofing contractors who will try to complete a job without a signed contract or agreement. You should never work with a contractor of any kind who will not provide a signed contract. Besides protecting you from a legal standpoint, it’s also an important communication tool – one that clearly states what services and materials are being provided as well as the cost and timeline for the project.
Do not hesitate to ask questions. If you have any questions about your roofing project, you should not hesitate to ask. We understand that getting a new roof is a big investment and want you to feel happy and secure with your decision to hire Sherriff-Goslin as your roofing contractor in Grand Rapids.
Follow up when necessary after the job is completed. First, you should always choose a roofing contractor that provides a guarantee for their work. This guarantee is outside of manufacturer warranties for shingles and other roofing materials. In fact, Sherriff-Goslin is proud to offer one of the best guarantees in the industry – a 10-year free service guarantee on all services! So, if you’re having any issues after your installation, you can rest assured Sherriff-Goslin can help.